05/19/2026
OMG Someone Picked Up The Phone
Source: Bill Farquharson, May 18, 2026
In this week’s Short Attention Span Sales Tip, sales strategist Bill Farquharson reminds sales professionals that getting added to a company’s bid list is often the easy part. The real challenge is breaking through the noise, getting someone to actually answer the phone, and creating a conversation that matters.
Farquharson emphasizes that too many salespeople rely on repetitive outreach and generic messaging. What truly gets attention is bringing a fresh perspective, an idea, or a solution that the customer may not have considered before. Curiosity, preparation, and relevance remain powerful differentiators in today’s crowded marketplace.
For print and graphic communications professionals, the takeaway is simple: stop focusing only on price and availability. Focus on becoming valuable enough that someone wants to continue the conversation.
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