Shipping Manager

Lahlouh

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities include:

Sheet-fed offset print • Fulfillment / Distribution logistics
Dynamic digital print • Packaging Design
Mailing • Marketing promotions
Full service bindery and assembly • Promotions
Online Solutions

Position: Shipping Manager

Reports to: VP of Manufacturing

FLSA Status: Exempt

Department: Shipping

Location/Shift: Monroe, Ohio / 1^st Shift

Essential Function: The Shipping Manager leads, mentors, trains and coaches the Shipping Department to meet shipping deadlines in a timely, efficient and cost-effective manner.

Experience:

Minimum of 3-5 years in a similar managerial position with direct reports
Minimum of 5-10 years in a shipping capacity (clerk, freight handler, driver, etc.), including use of Power Industrial Trucks (certification a plus), pallet jacks (manual and/or electric) and other material handling equipment
Working knowledge of domestic and international shipping and their respective requirements
Working knowledge of FedEx and UPS shipping systems and processing batch shipment labels

Job Duties and General Expectations:

Excellent eye for detail
Highly motivated with a positive attitude and ability to manage and lead a team, including PTO scheduling, annual performance reviews and disciplinary actions, as needed
Ability to multi-task
Ability to follow written and oral instructions
Communicate effectively with manufacturing personnel
Have an advanced knowledge of computers (knowledge of PSI and/or Prestige is a plus)
Meet company and departmental standards, including: Customer Requirements, Compliance, Safety, Quality, etc.
Follow Lahlouh ISO Quality Procedures and Work Instructions, and complete forms and checklists as needed
Follow Lahlouh policies outlined in the company handbook
Work extended hours, as business needs dictate
Perform other duties as needed
Attend and/or host company and department meetings

Position Specific Skills & Competencies:

General knowledge of company workflow, advanced knowledge of department workflow and requirements
Work with employees to keep shipping floor clean and organized
Maintain a schedule for the department and communicate the expected time to start and complete tasks
Hold daily departmental meeting with key staff
Review, follow, and question information provided – require clarity and consistency
Attend production meetings and be prepared to answer questions regarding jobs as well as communicate material needs in order to meet Shipping schedule
Serve as a trainer in monthly meeting with employees regarding departmental and company-wide processes, procedural changes as they relate to specific job functions
Coordinate departmental activities including: material, supplies, etc. setup and maintain an efficient work flow with appropriate inspections
Coordinate equipment repairs and maintenance with vendors
Monitor Shipping Department inventory, and create purchase requisitions to replenish inventory
Act as a back-up for staff and perform their duties, as necessary (PIT certification required)
Responsible for accurate and complete daily, weekly and monthly reports
Create reports and/or provide feedback to upper management
Instruct and monitor all departmental employees
Assist with training the Sales and Project Management staff in Shipping procedures
Construct, implement and train Shipping team members on Shipping processes, procedures and workflows to increase efficiencies and productivity
Vet and hire qualified Shipping team members, structure and monitor training schedules
Recommend optimal transportation modes, routing, equipment, or frequency
Implement specific customer requirements, such as internal reporting or customized transportation metrics 
Resolve problems concerning transportation, shipping systems, exports, or customer issues 
Participate in carrier management processes, such as selection, qualification, or performance evaluation
Monitor product export processes to ensure compliance with regulatory or legal requirements
Negotiate transportation rates or services
Collaborate with other departments to integrate shipping with business systems or processes, such as customer sales, order management, accounting, or manufacturing.  
Analyze the financial impact of proposed shipping changes, such as routing, shipping modes, product volumes or mixes, or carriers.  
Direct outbound shipping operations, such as transportation or warehouse activities, safety performance, or shipping quality management.  
Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.  
Ability to sit, stand, and/or walk for prolonged periods of time

Education

High school graduate/GED

Send resumes to: Stephanie Ehlers

Lahlouh
150 Lawton Ave.
Monroe, OH 45050

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