Complete Story
02/13/2024
Gaining and Maintaining Brand Loyalty
Dates: Tuesday March 5, March 19, April 2 and April 16
Time: 1:00 pm - 2:00 pm
Cost: $149 for members
Location: Zoom (Links to be provided closer to class date)
Host: AJ Gardiner of LoyaltyLoop
Are you looking for ways to increase your customer retention and their lifetime value? Join LoyaltyLoop and Americas Printing Association Network for a four-part webinar series where they will share the best practices and strategies to create loyal customers who love your brand.
Topic Schedule:
Week 1: Value of Customer Loyalty
Week 2: Customer Feedback and Customer Experience Measurements
Week 3: Voice of the Customer – Google Reviews and Testimonials
Week 4: Building Your Customer Loyalty Loop
Loyalty Loop has a goal of helping to deliver great experiences with customers. Their process engages customers with a brief yet powerful ‘conversation’ via online survey following a recent experience. The customer’s feedback is turned into data that helps you build a stronger, more widely recognized business and brand.
