Graphic Media Alliance

Complete Story
 

03/19/2025

Special Sales Tip for [Insert Name Here]

Source: Bill Farquharson, The Sales Vault, March 17, 2025

bill f

Roughly once a week, I receive an unsolicited pitch via LinkedIn that starts with, “Bill, I found your profile and was impressed” or “Your accomplishments caught my eye” or some other generic come-on statement. If I have time, my response is always, “Really? What is it that impressed you or caught your eye?”

Crickets.

There are myriad options for automating the process of obtaining new business. Heck, Sales Vault members will be treated to a free webinar next week, AI and New Business Development. And while I believe there is a place for automation, I think it’s important to strike a balance and not replace creativity or the personal touch. If you’re like me, you have a negative reaction when you find out you’ve been fooled and you’re interacting with a machine. I mean, how would you feel if you knew this sales tip was AI generated?

And if it’s true that we have a negative reaction, the opposite is equally true.

Consider the power of a handwritten note? Think of the impact an obviously-personal “Happy Birthday” message on LinkedIn will have (as opposed to just hitting the “Congrats” option at the bottom of the page). And what kind of an impression do you think will be made when you pick up the phone for the sole purpose of checking in on someone?

When I was a kid, one birthday card always meant the most to me. It was from Joan Wright, an honorary Aunt and the wife of our church’s pastor. It’s not the note or the card itself that made the impression. It’s the fact that she included one stick of juicy fruit gum and a deflated balloon.

Year after year. 60 years later and that’s what I remember: the one who did things differently.

Automate. Engage AI. But don’t forget to be personal every chance you get.

Watch Bill present this week's sales tip


The Sales Vault, created by Bill Farquharson, is a subscription-based resource and sales community featuring a calendar packed with live workshops, on-demand sales courses, peer-to-peer discussion groups, and 35+ years of sales training content all searchable by sales challenge. Think of it as a sales conference where the seminars and workshops, full of instantly applicable ideas, are ongoing and more programs are added constantly.

The Sales Vault is available on a monthly subscription basis, normally at a no-brainer monthly price of $45/participant, but… GMA members can take advantage of an exclusive offer: FREE membership for 30 days followed by a discounted monthly subscription price of just $40/participant. 

Bill has been a friend of GMA for many years and is, no doubt, known to our members as a top sales trainer and content creator for the graphic arts.

Other Vault resources:

  • NEW: Replays—Insider exclusive recordings of Office Hours sales discussions
  • Downloadable prospecting letters
  • One killer-good intro letter only the bravest of the brave send out
  • A downloadable voicemail script
  • 15 on-demand video sales courses
  • Archived sales content searchable by sales challenge

Check out the Sales Vault!

Printer-Friendly Version



Emerging Leaders Academy Launches with Strong First Session at Michigan Leadership Summit

The Emerging Leaders Academy officially kicked off during the Michigan Leadership Summit with an outstanding first session focused on leadership performance, workforce development, and professional growth. The response from attendees was extremely positive, and registration remains open for professionals still interested in joining the program for the remaining sessions. Best of all, regardless of when participants register, they will receive full access to any missed sessions during the December 15 Full-Day Academy recap and makeup session.

Read More

Why Paper Still Matters in a Digital World

In a world filled with endless notifications and fleeting digital messages, paper continues to create lasting connections. The Love Paper initiative is helping consumers better understand the sustainability, value, and emotional impact of print, paper, and paper-based packaging. From handwritten notes to trusted printed communications, some messages simply mean more on paper.

Read More

You’re Invited: Lindenmeyr Munroe Detroit Open House

Join Lindenmeyr Munroe for a special Open House event on Thursday, June 4 in Belleville, Michigan. Attendees will have the opportunity to connect with industry vendors, explore products and solutions, network with peers, and enjoy lunch during this exciting afternoon event. RSVP by May 28 to reserve your spot.

Read More

AI Evolution: Fisher Phillips Announces First Keynote Speaker for 2026 Conference

Artificial intelligence continues to reshape the future of business leadership, operations, and workplace strategy. Fisher Phillips recently announced the first keynote speaker for its upcoming “AI Evolution” conference taking place June 24–26 in Washington, D.C. The event is designed to help business leaders better understand how AI is rapidly evolving from a productivity tool into a transformative business strategy.

Read More

The #1 Networking Misstep Sales Professionals Make

Too many professionals approach networking focused on what they can gain instead of how they can help. In this week’s sales tip, Bill Farquharson reminds us that the strongest business relationships are built through generosity, authenticity, and genuine connection. Sometimes the best way to grow your network is to start by serving it first.

Read More