- NEW: Replays—Insider exclusive recordings of Office Hours sales discussions
- Downloadable prospecting letters
- One killer-good intro letter only the bravest of the brave send out
- A downloadable voicemail script
- 15 on-demand video sales courses
- Archived sales content searchable by sales challenge
Complete Story
03/19/2025
Special Sales Tip for [Insert Name Here]
Source: Bill Farquharson, The Sales Vault, March 17, 2025
Roughly once a week, I receive an unsolicited pitch via LinkedIn that starts with, “Bill, I found your profile and was impressed” or “Your accomplishments caught my eye” or some other generic come-on statement. If I have time, my response is always, “Really? What is it that impressed you or caught your eye?”
Crickets.
There are myriad options for automating the process of obtaining new business. Heck, Sales Vault members will be treated to a free webinar next week, AI and New Business Development. And while I believe there is a place for automation, I think it’s important to strike a balance and not replace creativity or the personal touch. If you’re like me, you have a negative reaction when you find out you’ve been fooled and you’re interacting with a machine. I mean, how would you feel if you knew this sales tip was AI generated?
And if it’s true that we have a negative reaction, the opposite is equally true.
Consider the power of a handwritten note? Think of the impact an obviously-personal “Happy Birthday” message on LinkedIn will have (as opposed to just hitting the “Congrats” option at the bottom of the page). And what kind of an impression do you think will be made when you pick up the phone for the sole purpose of checking in on someone?
When I was a kid, one birthday card always meant the most to me. It was from Joan Wright, an honorary Aunt and the wife of our church’s pastor. It’s not the note or the card itself that made the impression. It’s the fact that she included one stick of juicy fruit gum and a deflated balloon.
Year after year. 60 years later and that’s what I remember: the one who did things differently.
Automate. Engage AI. But don’t forget to be personal every chance you get.
The Sales Vault, created by Bill Farquharson, is a subscription-based resource and sales community featuring a calendar packed with live workshops, on-demand sales courses, peer-to-peer discussion groups, and 35+ years of sales training content all searchable by sales challenge. Think of it as a sales conference where the seminars and workshops, full of instantly applicable ideas, are ongoing and more programs are added constantly.
Mail Price Increases Start Today: What to Know About USPS Changes
The postal service previously announced that priority mail would increase by 6.6 percent on January 18. Meanwhile, the priority main express service is surging 5.1 percent, ground advantage is climbing by 7.8 percent, and parcel select by 6 percent.
Read MorePostal Regulator Limits USPS to Once-a-Year Price Hikes for Mail through 2030
The Postal Regulatory Commission ruled on Tuesday that the USPS, starting in March, can only raise mail prices once a year. This limit will remain in place through Sept. 30, 2030.
Read MoreOSHA Delays Compliance Deadlines for Hazardous Chemical Rules
The US Occupational Safety and Health Administration delayed by four months the compliance deadlines for its latest rules on communicating chemical hazards.
Read MorePay Attention to Payroll Compliance: 5 Steps for Employers Facing 27 Pay Periods in 2026
Many employers issue paychecks every other week, which typically results in 26 pay periods per year. This year, however, employers on a biweekly schedule may have 27 pay periods, depending on when you process payroll.
Read MoreHow to Improve Your Print Leadership Style for Better Results
If you’ve been wondering if you should improve your print leadership style to get better results, the answer is yes. Whether you are starting your print career or you’ve worked in the industry for decades, refining your leadership style can improve your personal effectiveness and get better results from those around you.
Read MoreYour Sales Face is Your Sales Force
Want to know why no one is returning your emails? Or why your voicemails fall into the abyss? Bill Farquharson knows and he tells all in this week's Short Attention Span Sales Tip.
Read More
