Graphic Media Alliance

Complete Story
 

03/19/2025

Special Sales Tip for [Insert Name Here]

Source: Bill Farquharson, The Sales Vault, March 17, 2025

bill f

Roughly once a week, I receive an unsolicited pitch via LinkedIn that starts with, “Bill, I found your profile and was impressed” or “Your accomplishments caught my eye” or some other generic come-on statement. If I have time, my response is always, “Really? What is it that impressed you or caught your eye?”

Crickets.

There are myriad options for automating the process of obtaining new business. Heck, Sales Vault members will be treated to a free webinar next week, AI and New Business Development. And while I believe there is a place for automation, I think it’s important to strike a balance and not replace creativity or the personal touch. If you’re like me, you have a negative reaction when you find out you’ve been fooled and you’re interacting with a machine. I mean, how would you feel if you knew this sales tip was AI generated?

And if it’s true that we have a negative reaction, the opposite is equally true.

Consider the power of a handwritten note? Think of the impact an obviously-personal “Happy Birthday” message on LinkedIn will have (as opposed to just hitting the “Congrats” option at the bottom of the page). And what kind of an impression do you think will be made when you pick up the phone for the sole purpose of checking in on someone?

When I was a kid, one birthday card always meant the most to me. It was from Joan Wright, an honorary Aunt and the wife of our church’s pastor. It’s not the note or the card itself that made the impression. It’s the fact that she included one stick of juicy fruit gum and a deflated balloon.

Year after year. 60 years later and that’s what I remember: the one who did things differently.

Automate. Engage AI. But don’t forget to be personal every chance you get.

Watch Bill present this week's sales tip


The Sales Vault, created by Bill Farquharson, is a subscription-based resource and sales community featuring a calendar packed with live workshops, on-demand sales courses, peer-to-peer discussion groups, and 35+ years of sales training content all searchable by sales challenge. Think of it as a sales conference where the seminars and workshops, full of instantly applicable ideas, are ongoing and more programs are added constantly.

The Sales Vault is available on a monthly subscription basis, normally at a no-brainer monthly price of $45/participant, but… GMA members can take advantage of an exclusive offer: FREE membership for 30 days followed by a discounted monthly subscription price of just $40/participant. 

Bill has been a friend of GMA for many years and is, no doubt, known to our members as a top sales trainer and content creator for the graphic arts.

Other Vault resources:

  • NEW: Replays—Insider exclusive recordings of Office Hours sales discussions
  • Downloadable prospecting letters
  • One killer-good intro letter only the bravest of the brave send out
  • A downloadable voicemail script
  • 15 on-demand video sales courses
  • Archived sales content searchable by sales challenge

Check out the Sales Vault!

Printer-Friendly Version



The Leader Everyone Depends On Starts With the Leader in the Mirror

Great leadership starts with how you lead yourself. At ENCORE 2026, Mike Philie of PhilieGroup will challenge attendees to examine the habits, decisions and priorities that shape their effectiveness as leaders. In The Leader Everyone Depends On, Mike will share practical strategies for managing competing priorities, building resilience and continuing to grow when others are counting on you.

Read More

Trade the Office for the Golf Course

Join GMA members, partners and industry friends on October 6 for the 21st Annual GMA & Sterling Distribution Golf Tournament at Royal American Links. Enjoy a day of golf, friendly competition and valuable connections, whether you bring a foursome or register on your own.

Read More

What Is the 2026 Workforce Data Telling Us?

Are your wages and benefits keeping pace with today’s print industry? Join Teresa Campbell on September 29 for a special live webinar examining findings from the 2026 Wage + Benefits Survey and the trends shaping compensation, benefits, recruitment and retention. Go beyond the numbers and gain valuable context as you begin planning for 2027.

Read More

[Duplicate] What Is the 2026 Workforce Data Telling Us?

Are your wages and benefits keeping pace with today’s print industry? Join Teresa Campbell on September 29 for a special live webinar examining findings from the 2026 Wage + Benefits Survey and the trends shaping compensation, benefits, recruitment and retention. Go beyond the numbers and gain valuable context as you begin planning for 2027.

Read More

Don’t Let Lithium-Ion Batteries Burn Your Business

Lithium-ion batteries power many of the tools and electronics used every day, but improper use, storage or disposal can create serious fire risks. Join Federated Insurance for this webinar to learn how to recognize warning signs, prevent battery-related fires and implement practical safety strategies to better protect your employees and operations.

Read More

Employer Cheat Sheet for Workplace Laws Taking Effect in October 2026

The seasons are changing, and so are workplace laws for many states across the country. Employers operating in certain states will see new legislation take effect in October on issues ranging from pay transparency to “captive audience” meetings to immigration-related notices. Fisher Phillips shares an employer cheat sheet to some of the key laws kicking in next month

Read More