Graphic Media Alliance

Complete Story
 

07/15/2025

Sell Past the Close: The New Rule That Works

Source: Bill Farquharson, July 14, 2025

BillF

There’s an old sales rule: “Don’t sell past the close.”

I believed it. Preached it. Lived it.

But in 2025, I broke that rule—and it worked massively.

Once the ink is dry on a big contract, don’t just produce and deliver. Keep selling. Follow up. Ask how things are going. Request feedback. Show gratitude. Share new ideas. Suggest a next step.

Your buyer isn’t used to that. Most reps disappear after the deal is signed.

You want to be the one who follows through; the one who is busy selling the next order.

Because in today’s world, the sale doesn’t stop at “yes.” It starts there.

Watch Bill present this week's sales tip


The Sales Vault, created by Bill Farquharson, is a subscription-based resource and sales community featuring a calendar packed with live workshops, on-demand sales courses, peer-to-peer discussion groups, and 35+ years of sales training content all searchable by sales challenge. Think of it as a sales conference where the seminars and workshops, full of instantly applicable ideas, are ongoing and more programs are added constantly.

The Sales Vault is available on a monthly subscription basis, normally at a no-brainer monthly price of $45/participant, but… GMA members can take advantage of an exclusive offer: FREE membership for 30 days followed by a discounted monthly subscription price of just $40/participant. 

Bill has been a friend of GMA for many years and is, no doubt, known to our members as a top sales trainer and content creator for the graphic arts.

Other Vault resources:

  • NEW: Replays—Insider exclusive recordings of Office Hours sales discussions
  • Downloadable prospecting letters
  • One killer-good intro letter only the bravest of the brave send out
  • A downloadable voicemail script
  • 15 on-demand video sales courses
  • Archived sales content searchable by sales challenge

Check out the Sales Vault!

Printer-Friendly Version



2025 Wage + Benefits Survey

We are just 2 ½ weeks away from the August 1 deadline. Don't bury your head in the sand thinking you have the competition beat. You may be left behind on the beach watching your peers take-off into the sunset with the best talent.

Read More

Wave of Deregulation Hits DOL

The U.S. Department of Labor just quietly launched one of the most sweeping deregulatory efforts in recent memory. What employers need to know about the 60+ rules on the chopping block.

Read More

Sedgwick Update

True-Up deadline - BWC asks employers to report their actual payroll for the prior policy year. Also, do you have complacent workers skipping vital steps in their work?

Read More

The Hidden Cost of “Paperless”

With the rapid rise of artificial intelligence (AI) and the increasing use of digital platforms, we must continually examine the real environmental cost of “paperless” communications—and whether digital is truly the greener option.

Read More

PRC Issues Decision on Review of Ratemaking Process

The Commission found that the ratemaking system was not achieving the statutory objectives, taking into account the statutory factors.

Read More

Sell Past the Close: The New Rule That Works

Bill Farquharson broke one of the golden rules of sales—don’t sell past the close—and it worked. In this Short Attention Span Sales Tip, find out why following up after the deal is done might be your smartest move yet.

Read More