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01/14/2026

The Upside of Sales Chaos

Source: Bill Farquharson, January 12, 2026

Upside Sales Chaos Featured

Some of the best sales periods are also the busiest. In those peak times when orders are coming in, clients are calling, and you're running from fire to fire, it’s easy to confuse busy with productive. Don’t. Instead, lean into the chaos, but do it with focus.

Recognize that this is your profitable period. These are the weeks that move the needle BIG TIME. So yes, work extra hours. Stay late. Catch up on a Saturday morning. Do everything you can to stay chaotic. But make sure the sales actions you are taking are the right ones.

Distractions don’t come with labels on them. They are often disguised as seemingly important tasks and while they might need to get done, they don’t always need to get done right now.

Productive sales reps match up tasks with energy level and priority. Busy reps make choices mindlessly. That is, they react. Planning and thinking ahead is part of the solution. Making better decisions in the moment is the other part.

By the way, this is not to say you must be work-work-work all the time. Taking a break, chatting with a co-worker, or going for a midday walk can actually BE the best use of your time. Such actions serve a purpose.

During chaotic stretches, opportunities pop up constantly. But not all are worth your time. You can say, no. Remember: It’s okay to run hard if you’re running in the right direction.

Watch Bill present this week's sales tip


The Sales Vault, created by Bill Farquharson, is a subscription-based resource and sales community featuring a calendar packed with live workshops, on-demand sales courses, peer-to-peer discussion groups, and 35+ years of sales training content all searchable by sales challenge. Think of it as a sales conference where the seminars and workshops, full of instantly applicable ideas, are ongoing and more programs are added constantly.

The Sales Vault is available on a monthly subscription basis, normally at a no-brainer monthly price of $45/participant, but… GMA members can take advantage of an exclusive offer: FREE membership for 30 days followed by a discounted monthly subscription price of just $40/participant. 

Bill has been a friend of GMA for many years and is, no doubt, known to our members as a top sales trainer and content creator for the graphic arts.

Other Vault resources:

  • NEW: Replays—Insider exclusive recordings of Office Hours sales discussions
  • Downloadable prospecting letters
  • One killer-good intro letter only the bravest of the brave send out
  • A downloadable voicemail script
  • 15 on-demand video sales courses
  • Archived sales content searchable by sales challenge

Check out the Sales Vault!

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