Graphic Media Alliance

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05/19/2026

OMG Someone Picked Up The Phone

Source: Bill Farquharson, May 18, 2026

In this week’s Short Attention Span Sales Tip, sales strategist Bill Farquharson reminds sales professionals that getting added to a company’s bid list is often the easy part. The real challenge is breaking through the noise, getting someone to actually answer the phone, and creating a conversation that matters.

Farquharson emphasizes that too many salespeople rely on repetitive outreach and generic messaging. What truly gets attention is bringing a fresh perspective, an idea, or a solution that the customer may not have considered before. Curiosity, preparation, and relevance remain powerful differentiators in today’s crowded marketplace.

For print and graphic communications professionals, the takeaway is simple: stop focusing only on price and availability. Focus on becoming valuable enough that someone wants to continue the conversation.

Watch Bill present this week's sales tip


The Sales Vault, created by Bill Farquharson, is a subscription-based resource and sales community featuring a calendar packed with live workshops, on-demand sales courses, peer-to-peer discussion groups, and 35+ years of sales training content all searchable by sales challenge. Think of it as a sales conference where the seminars and workshops, full of instantly applicable ideas, are ongoing and more programs are added constantly.

The Sales Vault is available on a monthly subscription basis, normally at a no-brainer monthly price of $45/participant, but… GMA members can take advantage of an exclusive offer: FREE membership for 30 days followed by a discounted monthly subscription price of just $40/participant. 

Bill has been a friend of GMA for many years and is, no doubt, known to our members as a top sales trainer and content creator for the graphic arts.

Other Vault resources:

  • NEW: Replays—Insider exclusive recordings of Office Hours sales discussions
  • Downloadable prospecting letters
  • One killer-good intro letter only the bravest of the brave send out
  • A downloadable voicemail script
  • 15 on-demand video sales courses
  • Archived sales content searchable by sales challenge

Check out the Sales Vault!

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